Counselling Resources on Campus and in Waterloo

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This week has been a difficult one for many in the UWaterloo community, following the death of a student. There have been many conversations in hallways, classrooms, and online spaces about how we can support–and better support–our students and community members. While this is not meant to be definitive or close down discussions about future initiatives and improvements, I do want to flag current counselling resources on campus and in Waterloo and urge those in need to access them, and/or encourage others to access them. These resources are from the UW Counselling webpage.


 UW Counselling Services 519-888-4567, x32655
Crisis Clinic Grand River Hospital 519-742-3611
Good2Talk 1-866-925-5454 or 211
Health Services 519-888-4096
Here 24/7 1-844-437-3247
Kitchener-Waterloo Distress Line 519-745-1166
Kitchener-Waterloo Sexual Assault

Support Centre (24/7)

Mental Health 519-888-4567, x31976
Telecare Distress Line Cambridge 519-658-5455
Mobile Crisis Team (24/7) 519-744-1813
University of Waterloo Police (24/7) 519-888-4911
Waterloo Region Sexual Assault/Domestic Violence  519-749-6994

Other UWaterloo Resources:

MATES (Mentor Assistance Through Education and Support) is a counselling-based, one-to-one peer support program offered by the Federation of Students (FEDs) and UW Counselling Services. MATES provides services to students who are experiencing social difficulties, mental health challenges, and transitional challenges adapting to university life or different cultures. Monday – Friday: 8:30 am – 4:30pm  Located in Counselling Services at Needles Hall (New Expansion – 2nd Floor).

On campus? Call ext 22222
Contact Campus Police for emergency services on campus also at Ext. 84911  OR (519) 888-4911
Away from campus? Call 911

In crisis?
Feel unsafe?
Worried you might hurt yourself or others?

  • Contact someone you trust
  • Go to the nearest hospital or safe place
  • Call a local help line
  • Contact us during regular University of Waterloo hours at Counseling Services, Mental Health, or Health Services, and we’ll try to find local supports to help you
  • See the list of Waterloo Region emergency contacts below
  • If you are out of the country we will do our best to accommodate your communication needs and appointment time requirements. Teleconference, phone etc can be accommodated as necessary.
  • Let us know how we can help


Immigration Acts: Two Plays

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UWaterloo lecturer and English BA & PhD graduate Diana Lobb is the director of Immigration Acts, two plays being staged at the Kitchener-Waterloo Little Theatre from April 13 to April 29, 2017. According to the press release: “Immigration Acts stages the Canadian split personality regarding immigration—priding ourselves on national multiculturalism, while sometimes being xenophobic, if not profoundly racist, when addressing “immigrant” issues—in two one act plays. The multicultural Canada is made to sit beside the racist Canada. The audience is placed in the position of negotiating between the generous, tolerant vision of Canada in One Officer’s Experiences (by Arthur J. Vaughn) and the white supremacist, intolerant vision of Canada in The Komagata Maru Incident (by Sharon Pollock).” For information about tickets, visit the KWLT site.

Dr. Victoria Lamont on a post-Trump world

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Dr. Victoria Lamont of UWaterloo English was one of several university experts who appeared on the March 9th panel, “Total Impacts: Political, Economic and Social Effects of the U.S. Administration.” Lamont and others discussed what one newspaper described as “the trials and tribulations of Trump north and south of the 49th parallel.”For more coverage, see Inside Halton and Cambridge Times (image source).

Iraqi-American author visits UWaterloo

Announcing “In The Market of Sex Slaves,” a talk and reading by Dunya Mikhail. Mikhail will relate the true stories of heroism, liberation, and sometimes failure, told to her by Abdullah, a bee keeper, forced into the profession of saving captive women from Da’esh (ISIS).

Mikhail is an Iraqi-American author of The Iraqi Nights (New Directions, 2014); The War Works Hard (New Directions, 2005), shortlisted for the Griffin Prize and named one of “Twenty-Five Books to Remember from 2005” by the New York Public Library; and Diary of A Wave Outside the Sea (New Directions, 2009) which won the 2010 Arab American Book Award. Her honors also include the UN Human Rights Award for Freedom of Writing (2001) and Kresge Artist Fellowship (2013).

Department of English Language and Literature
Friday March 31, 2017 3:30 pm
Hagey Hall 1102

Meet Matt: English student and Entrepreneur

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Have you met Matt? UWaterloo Arts Stories writes: “The English major got involved with REAP (Research Entrepreneurs Accelerating Prosperity), which is a UWaterloo-affiliated program that brings academic and private-sector partners together to explore new technologies. Through that partnership he was able to start his own business called POET (Point of Experience Technology) while still in university.” You can read more about Matt here.

St. Paddy’s & Social Media

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UWaterloo English Professor  Aimée Morrison was interviewed by CBC radio for the segment “How your St. Patrick’s Day antics on social media can haunt you.” She has a few words of advice for those who wish to document their activities online. Hint: wearing a green hat=good. Announcing your party on Twitter? Bad, bad idea.

Faculty book launch–with a harp!

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We are pleased to announce a book launch for The Fellowship of the Beatific Vision by UWaterloo English professor Norm Klassen, next Friday, March 24. There will be a short harp recital, a conversation between Dr. Klassen and yet another UWaterloo English professor, Dr. Chad Wriglesworth, and a reception. All are welcome.

Newman Centre Guelph
325 Gordon St Guelph
7:00 pm